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Resilience Ninja

Coaching and ideas to help build agile and resilient practices.

Sep 26 2010

… VirginBlue’s outsourced IT solution

Today one of the major Australian airlines (VirginBlue) had a significant systems outage – resulting in the need to revert to manual check-in procedures and major disruption for passengers and flights nationwide. VirginBlue have outsourced their booking systems to a platform provided (and hosted) by Navitaire – who are associated with Accenture (that Anderson Consulting […]

Written by Coach K · Categorized: Disruptions · Tagged: Disaster Recovery, Outsourcing, System Failure, VirginBlue

Sep 22 2010

… a ‘question’ of standards

Following on from my post yesterday I found myself  contemplating … What is the correct collective noun for a group of Standards or ‘Best Practice’ guides? We clearly have competition and crusades due to the numerous guides in the BCM space. Some suggestions; a bewilderment confusing or perplexing situation a confusion lack of clarity, state […]

Written by Coach K · Categorized: BC Practice · Tagged: BC Practice, BCM, Frameworks, Standards

Sep 21 2010

… BCM heresy

Heresy : “a controversial or novel change to a system of beliefs, especially a religion, that conflicts with established dogma.” (Wikipedia) Dogma : “is the established belief or doctrine held by a religion, ideology or any kind of organization: it is authoritative and not to be disputed, doubted, or diverged from.” (Wikipedia) The heresy being […]

Written by Coach K · Categorized: BC Practice, Resilience Thinking, Risk Management · Tagged: AS5050, BCI, BCM, Resilience, Risk Management, Standards

Sep 19 2010

Vale Edward Simpson

3 June 1935 – 4 September 2010 My father packed a lot into his 75 years gaining the respect of many people along the way. This was clearly on display at his funeral and in the things that were said by his friends and colleagues. He will be sadly missed by many. I had written […]

Written by Coach K · Categorized: Uncategorized

Sep 01 2010

… resilience as a balancing act

I read a post on John Adams’ blog which I wanted to draw to people’s attention. Let me start where Adams’ finishes; “Resilience is not calculable. Unquantifiable, disputable, and disputed judgement will remain central to its pursuit.” It is becoming rare to find people thinking and writing about resilience who recognise that it is not […]

Written by Coach K · Categorized: Resilience Thinking, Risk Management · Tagged: John Adams, Resilience, Risk Management

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