One of the frequently quoted writers on resilience reminds us that it is not enough to read and chat about it – we need to be doing something, to deliver.
“”resilience … is a rehearsal. In fact it is constant practice.””[Valikangas]
Having delivery as a focus for 2013 is not just about embracing the Nike “Just Do It”philosophy. The maintenance and improvement of our delivery vehicle is also important, otherwise our delivery capability is guaranteed to diminish over time and as our circumstances change.
For most of us, working in organisations, delivery is not just what we do ourselves but is reliant on what others deliver in support of our requirements. Embracing effective delivery as a team activity encouraged me to paraphrase Thomas Edison’s famous observation.
Delivery is a dynamic blend of inspiration and perspiration.
The effective, and sustainable, delivery focus starts with understanding the difference between inspiration and manipulation. The latter may get you an outcome in the short-term, but it is not the basis for a sustainable delivery vehicle. The classic manipulation used to promote delivery in risk and BC practice is using ”compliance” as the driver for action.
Likewise. an effective delivery vehicle needs to encourage us to ”perspire smarter”, not just harder and for longer. We need to ensure that we have better disciplines and craft around actually getting things done and delivering.
Some keys aspects of this focus area during the year will be to promote a range of thinking, tools and techniques that people can adopt/adapt to improve their delivery capability – especially our most important delivery responsibility – the capability for an effective response.
What tools/techniques do you employ to improve your delivery capability?
What tools/techniques would be most helpful for the risk/BC/resilience community?