For the past year I have received a daily email from Google’s Alerts Service for the keyword “resilience”. It is clear from this form of very scientific research that the concept of resilience is most commonly found in sport, not business! Perhaps it is just that sports journalists are using the word more than business writers […]
… safe as banks?
Last week one of the 4 major banks in Australia had a second disruption to its systems in 6 months. As a result people all over the country missed getting their pay on time – and missed payment deadlines to a range of other suppliers. Here is a clear indication of the inter-dependence that needs […]